vipinay.con Privacy Policy

1Introduction

This Privacy Policy ("Policy") describes how vipinay.con ("Company," "we," "us," or "our") collects, processes, stores, discloses, and protects the personal information of individuals who access or use the vipinay.con online gaming platform at vipinaycon.vip ("Platform"), including registered players, applicants, and visitors.

vipinay.con is committed to processing your personal data lawfully, fairly, and transparently. We collect only the information that is necessary for the purposes described in this Policy, and we do not sell your personal information to third parties for their own commercial marketing purposes. By registering an account and using the vipinay.con Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.

This Policy should be read alongside the vipinay.con Terms & Conditions, which govern the overall use of the Platform and are incorporated by reference into this Policy.

2Data Controller

vipinay.con is the data controller responsible for your personal information. As data controller, vipinay.con determines the purposes for which and the means by which your personal information is processed. Where vipinay.con engages third-party service providers to process personal data on its behalf, those providers act as data processors under written agreements that bind them to equivalent data protection standards.

For all data protection inquiries, requests to exercise data subject rights, or complaints relating to the processing of your personal information, you may contact the vipinay.con Data Protection Officer (DPO) through the contact details provided in Section 16 of this Policy.

3Personal Data We Collect

vipinay.con collects personal data through several means, including information you provide directly, information collected automatically through your use of the Platform, and information obtained from third parties. The categories of personal data we collect include the following:

3.1 Information You Provide

• Identity information: Full legal name as it appears on your government-issued Philippine identification document, date of birth, and nationality;
• Contact information: Philippine mobile number (09XX format), email address, and residential address;
• Identification documents: Copies of valid Philippine government-issued identification submitted for KYC verification, including the Philippine National ID (PhilSys), passport, LTO driver's license, SSS UMID card, or COMELEC voter's ID;
• Financial information: GCash account details, Maya/PayMaya account details, bank account information (BPI, BDO, Metrobank, or other Philippine banks), transaction history, deposit and withdrawal records;
• Account credentials: Username and hashed password (passwords are never stored in plaintext);
• Communications: Records of your interactions with vipinay.con customer support, including live chat transcripts, email correspondence, and any complaints or feedback submitted.

3.2 Information Collected Automatically

• Device and technical data: IP address, device type, operating system and version, browser type and version, screen resolution, and device identifiers;
• Usage data: Pages visited on the Platform, game sessions including start and end times, bet amounts, game outcomes, and session duration;
• Location data: Approximate geographic location derived from your IP address, used to verify that you are accessing the Platform from the Philippines;
• Cookie and tracking data: Information collected through cookies, web beacons, and similar tracking technologies as described in Section 10.

3.3 Information from Third Parties

• Identity verification data from KYC and anti-money laundering (AML) screening service providers;
• Payment verification data from GCash, Maya, and other payment processors confirming transaction status;
• Fraud prevention data from third-party fraud detection services;
• Information from social login providers (Google, Facebook) if you choose to register or log in using these services.

4How We Use Your Personal Data

Purpose	Data Used	Legal Basis
Account registration and management	Identity, contact, credentials	Contract performance
Identity verification (KYC)	ID documents, identity data	Legal obligation
Processing deposits and withdrawals	Financial data, identity data	Contract performance
Anti-money laundering screening	Identity, financial data	Legal obligation
Fraud prevention and security	Device data, usage data, financial data	Legitimate interests
Game delivery and support	Account data, usage data	Contract performance
Customer support	Contact data, communications	Contract performance
Responsible gaming monitoring	Usage data, financial data	Legal obligation / legitimate interests
Marketing communications (opt-in)	Contact data, preferences	Consent
Platform analytics and improvement	Usage data, device data	Legitimate interests
Legal compliance and dispute resolution	All categories as required	Legal obligation

5Legal Bases for Processing

Under Republic Act No. 10173 (Data Privacy Act of 2012) and applicable regulations issued by the National Privacy Commission (NPC) of the Philippines, vipinay.con relies on the following legal bases for processing your personal information:

• Contract performance: Processing is necessary to fulfill our obligations to you under the vipinay.con Terms & Conditions, including account management, game delivery, and payment processing;
• Legal obligation: Processing is required to comply with applicable laws, including anti-money laundering regulations, KYC requirements, responsible gaming obligations, and reporting requirements to competent Philippine authorities;
• Legitimate interests: Processing is necessary for vipinay.con's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests do not override your fundamental rights;
• Consent: For specific processing activities — primarily direct marketing communications — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6Disclosure and Sharing of Personal Data

vipinay.con does not sell your personal information to third parties. We share your personal data only where necessary for the purposes described in this Policy, and only with the categories of recipients set out below:

• Payment processors: GCash (Mynt), Maya/PayMaya, GrabPay, and Philippine banking partners (BPI, BDO, Metrobank) receive the minimum information necessary to process deposit and withdrawal transactions;
• KYC and AML service providers: Third-party identity verification and sanctions screening providers receive identity documents and personal identifiers to facilitate the KYC process and anti-money laundering compliance;
• Game technology providers: Certified RNG software vendors and live casino streaming providers receive anonymized or pseudonymized session data for game delivery purposes;
• Fraud prevention services: Third-party fraud detection platforms receive device and transaction data to identify and prevent fraudulent activity;
• Cloud infrastructure providers: vipinay.con uses reputable cloud hosting services to operate the Platform; these providers act as data processors under binding data processing agreements;
• Legal and regulatory authorities: We will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, law enforcement agencies, or courts where required to do so by applicable Philippine law or court order;
• Professional advisers: Lawyers, accountants, auditors, and insurers where necessary for the conduct of vipinay.con's business, subject to professional confidentiality obligations.

7Cross-Border Data Transfers

Some of the third-party service providers used by vipinay.con may process personal data outside the Philippines. Where such transfers occur, vipinay.con ensures that appropriate safeguards are in place to protect your personal data at a standard equivalent to Philippine law requirements. These safeguards may include contractual data processing agreements incorporating the standard clauses recognized by the National Privacy Commission, or transfers to jurisdictions that have been assessed to provide an adequate level of data protection.

8Data Retention

vipinay.con retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business necessity. The following general retention periods apply:

• Account data and KYC records: Retained for a minimum of five (5) years following account closure, as required by Philippine AML regulations;
• Financial transaction records: Retained for a minimum of five (5) years from the date of the relevant transaction;
• Customer support communications: Retained for three (3) years from the date of the interaction;
• Game session logs: Retained for two (2) years from the relevant game session date;
• Marketing consent records: Retained for the duration of your account plus three (3) years to demonstrate compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be attributed to an identifiable individual.

9Security of Your Personal Data

vipinay.con implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the vipinay.con Platform;
• Encryption of sensitive data at rest, including identity documents and financial information;
• Hashing of passwords using industry-standard cryptographic algorithms — plaintext passwords are never stored;
• Access controls limiting access to personal data on a strict need-to-know basis within vipinay.con;
• Two-factor authentication (2FA) options for player accounts;
• Regular security audits, penetration testing, and vulnerability assessments;
• 24/7 security operations monitoring for unauthorized access attempts and anomalous activity.

10Cookies and Tracking Technologies

vipinay.con uses cookies and similar tracking technologies on the Platform. A cookie is a small text file placed on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Required for the Platform to function, including maintaining your login session and security tokens. These cannot be disabled;
• Functional cookies: Remember your preferences, such as language settings and game lobby display options;
• Analytics cookies: Collect aggregated, anonymized data about how players use the Platform to help us improve the service;
• Marketing cookies: Used, with your consent, to deliver relevant promotional offers within the vipinay.con Platform.

You can manage your cookie preferences through your browser settings. Disabling cookies other than strictly necessary ones may affect certain features of the Platform. Note that disabling strictly necessary cookies will prevent you from logging in to vipinay.con.

11Your Data Subject Rights

Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules and regulations, you have the following rights in respect of your personal data held by vipinay.con:

• Right to be Informed You have the right to be told what personal data vipinay.con holds about you, why we hold it, and how it is used — this Privacy Policy fulfills that obligation.
• Right of Access You may request a copy of the personal data that vipinay.con holds about you, along with information about how it is processed.
• Right to Rectification If your personal data held by vipinay.con is inaccurate or incomplete, you have the right to have it corrected. You may update basic contact information directly through your account settings.
• Right to Erasure You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to Object You may object to the processing of your personal data where that processing is based on vipinay.con's legitimate interests, or for direct marketing purposes.
• Right to Data Portability Where technically feasible, you may request that your personal data be provided to you in a commonly used, machine-readable format.
• Right to Withdraw Consent Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to Lodge a Complaint If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please submit a written request to the vipinay.con Data Protection Officer using the contact details in Section 16. We will respond within thirty (30) calendar days of receiving a valid request, in accordance with NPC guidelines.

12Minors and Age Restrictions

The vipinay.con Platform is strictly for individuals aged twenty-one (21) years and above. We do not knowingly collect personal data from any person under the age of 21. Where vipinay.con becomes aware that a minor has registered an account or provided personal data, the account will be immediately suspended and all associated personal data will be securely deleted, subject to any mandatory retention obligations under Philippine law.

If you have reason to believe that a person under the age of 21 has registered an account on vipinay.con, please notify the Company immediately using the contact details in Section 16.

13Direct Marketing Communications

vipinay.con will only send you direct marketing communications — including promotional offers, bonus notifications, game updates, and VIP program communications — where you have provided your consent to receive such communications, or where we have a legitimate interest in contacting you about similar products and services subject to your right to object.

You may opt out of receiving marketing communications at any time by: (a) clicking the unsubscribe link included in any marketing email; (b) updating your communication preferences in your vipinay.con account settings; or (c) contacting the vipinay.con support team via live chat. Opting out of marketing communications does not affect the delivery of transactional communications, such as deposit confirmations, withdrawal notifications, or security alerts, which are necessary for the performance of our obligations to you.

14Third-Party Links

The vipinay.con Platform may contain links to third-party websites or services for informational purposes. This Privacy Policy applies only to the vipinay.con Platform. Once you navigate to a third-party website, you are subject to that website's own privacy policy and terms of service. vipinay.con is not responsible for the privacy practices of third-party websites and encourages you to review the privacy policies of any third-party site you visit.

15Changes to This Privacy Policy

vipinay.con reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform features. Material changes — meaning those that significantly affect your privacy rights or the way your personal data is used — will be communicated to registered players by email to the address on file at least fourteen (14) days before the changes take effect.

The current version of the Privacy Policy, with its effective date, is always available at vipinaycon.vip/privacy-policy. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the revised Policy.

16Contact and Data Protection Officer

For all privacy-related inquiries, requests to exercise data subject rights, or complaints regarding the processing of your personal data, please contact the vipinay.con Data Protection Officer:

• Live Chat: 24/7 support available directly on the vipinay.con Platform
• Email: [email protected]

All data privacy requests will be acknowledged within five (5) business days and resolved within thirty (30) calendar days of receipt, in accordance with the timelines set by the National Privacy Commission.